The one to one manager : real-world lessons in customer relationship management / Don Peppers and Martha Rogers.
By: Peppers, Don.
Contributor(s): Rogers, Martha, Ph.D.
Material type: TextPublisher: New York : Currency/Doubleday, c1999Edition: 1st ed.Bibliography: Includes bibliographical references and index.Description: xix, 268 p. ; 20 cm.ISBN: 0385494084.Subject(s): Customer relations -- Management | Consumers' preferences | Relationship marketingDDC classification: 658.8/12Item type | Current library | Collection | Call number | Status | Date due | Barcode | |
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Two Weeks | Davenport Library Circulating Collection | Print-Circulating | 658.8 P396 (Browse shelf(Opens below)) | Available | 34284003183274 |
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Includes bibliographical references and index.
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