The one to one manager : real-world lessons in customer relationship management / Don Peppers and Martha Rogers.

By: Peppers, Don .

Contributor(s): Rogers, Martha, Ph.D .

Material type: Text

TextPublisher: New York : Currency/Doubleday, c1999Edition: 1st ed.Bibliography: Includes bibliographical references and index.Description: xix, 268 p. ; 20 cm.ISBN: 0385494084.Subject(s): Customer relations -- Management

| Consumers' preferences

| Relationship marketing

DDC classification: 658.8/12

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Item type	Current library	Collection	Call number	Status	Date due	Barcode
Two Weeks	Davenport Library Circulating Collection	Print-Circulating	658.8 P396 (Browse shelf(Opens below))	Available		34284003183274

Includes bibliographical references and index.

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The one to one manager : real-world lessons in customer relationship management / Don Peppers and Martha Rogers.

By: Peppers, Don.

Contributor(s): Rogers, Martha, Ph.D.

By: Peppers, Don .

Contributor(s): Rogers, Martha, Ph.D .