Service, service, service : the growing business' secret weapon : innovative and proven ideas for getting and keeping customers / Steven Albrecht.
By: Albrecht, Steven.
Material type: TextSeries: Adams business advisor: Publisher: Holbrook, Mass. : B. Adams, c1994Bibliography: Includes bibliographical references (p. 283-284) and index.Description: 288 p. ; 22 cm.ISBN: 155850463X (hard); 155850432X (pbk.) :.Subject(s): Customer servicesDDC classification: 658.8/12Item type | Current library | Collection | Call number | Status | Date due | Barcode | |
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Two Weeks | Davenport Library Circulating Collection | Print-Circulating | 658.812 Al15 (Browse shelf(Opens below)) | Available | 34284001351154 |
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Includes bibliographical references (p. 283-284) and index.
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