Service, service, service : the growing business' secret weapon : innovative and proven ideas for getting and keeping customers / Steven Albrecht.

By: Albrecht, Steven .

Material type: Text

TextSeries: Adams business advisor: Publisher: Holbrook, Mass. : B. Adams, c1994Bibliography: Includes bibliographical references (p. 283-284) and index.Description: 288 p. ; 22 cm.ISBN: 155850463X (hard); 155850432X (pbk.) :.Subject(s): Customer services

DDC classification: 658.8/12

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Item type	Current library	Collection	Call number	Status	Date due	Barcode
Two Weeks	Davenport Library Circulating Collection	Print-Circulating	658.812 Al15 (Browse shelf(Opens below))	Available		34284001351154

Includes bibliographical references (p. 283-284) and index.

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Service, service, service : the growing business' secret weapon : innovative and proven ideas for getting and keeping customers / Steven Albrecht.

By: Albrecht, Steven.

By: Albrecht, Steven .