Library Catalog

Syndetics cover image
Image from Syndetics

Flawless consulting : a guide to getting your expertise used / Peter Block ; illustrated by Janis Nowlan.

By: Block, Peter.
Material type: TextTextPublisher: San Francisco : Jossey-Bass/Pfeiffer c2000Edition: 2nd ed.Bibliography: Includes bibliographical references (p. 368-370).Description: xxvii, 371 p. : ill. ; 24 cm.ISBN: 0787948039 (acid-free paper).Subject(s): Business consultantsDDC classification: 001/.023/73
Contents:
A consultant by any other name -- Techniques are not enough -- Flawless consulting -- Contracting overview -- The contracting meeting -- The agonies of contracting -- The internal consultant -- Understanding resistance -- Dealing with resistance -- From diagnosis to discovery -- Getting the data -- Whole-system discovery -- Preparing for feedback -- Managing the feedback meeting -- Implementation -- Strategies for engagement -- Some tools for engagement -- Ethics and the shadow side of consulting -- The heart of the matter -- Another checklist you can use.
Tags from this library: No tags from this library for this title. Log in to add tags.
Star ratings
    Average rating: 0.0 (0 votes)

Includes bibliographical references (p. 368-370).

A consultant by any other name -- Techniques are not enough -- Flawless consulting -- Contracting overview -- The contracting meeting -- The agonies of contracting -- The internal consultant -- Understanding resistance -- Dealing with resistance -- From diagnosis to discovery -- Getting the data -- Whole-system discovery -- Preparing for feedback -- Managing the feedback meeting -- Implementation -- Strategies for engagement -- Some tools for engagement -- Ethics and the shadow side of consulting -- The heart of the matter -- Another checklist you can use.

There are no comments on this title.

to post a comment.

Powered by Koha