The only thing that matters : bringing the power of the customer into the center of your business / Karl Albrecht.

By: Albrecht, Karl, 1941-.

Material type: Text

TextPublisher: New York : HarperBusiness, c1992Edition: 1st ed.Bibliography: Includes bibliographical references (p. 231-232) and index.Description: xii, 240 p. : ill. ; 24 cm.ISBN: 0887305415 :.Subject(s): Customer services

| Customer relations

DDC classification: 658.8/34

Tags from this library: No tags from this library for this title. Log in to add tags.

Average rating: 0.0 (0 votes)

Holdings
Item type	Current library	Collection	Call number	Status	Date due	Barcode
Two Weeks	Davenport Library Circulating Collection	Print-Circulating	658.8 Al15o (Browse shelf(Opens below))	Available		34284001289792

Browsing Davenport Library shelves, Shelving location: Circulating Collection, Collection: Print-Circulating Close shelf browser (Hides shelf browser)

Previous								Next
Previous	658.8 Ai53 Promotion : a guide to effective promotional planning, strategies, and executions /	658.8 Al139 2015 Digital relevance : developing marketing content and strategies that drive results /	658.8 Al15a At America's service : how corporations can revolutionize the way they treat their customers /	658.8 Al15o The only thing that matters : bringing the power of the customer into the center of your business /	658.8 Am36 Market driven management : prescriptions for survival in a turbulent world /	658.8 An23g Great customer service on the telephone /	658.8 An23k Knock your socks off answers : solving customer nightmares & soothing nightmare customers /	Next