The only thing that matters : bringing the power of the customer into the center of your business / Karl Albrecht.

By: Albrecht, Karl, 1941-.

Material type: Text

TextPublisher: New York : HarperBusiness, c1992Edition: 1st ed.Bibliography: Includes bibliographical references (p. 231-232) and index.Description: xii, 240 p. : ill. ; 24 cm.ISBN: 0887305415 :.Subject(s): Customer services

| Customer relations

DDC classification: 658.8/34

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Item type	Current library	Collection	Call number	Status	Date due	Barcode
Two Weeks	Davenport Library Circulating Collection	Print-Circulating	658.8 Al15o (Browse shelf(Opens below))	Available		34284001289792

Includes bibliographical references (p. 231-232) and index.

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The only thing that matters : bringing the power of the customer into the center of your business / Karl Albrecht.

By: Albrecht, Karl, 1941-.