The drama-free office : a guide to healthy collaboration with your team, coworkers, and boss / Jim Warner and Kaley Klemp.
By: Warner, Jim
.
Contributor(s): Klemp, Kaley.
Material type: 
TextPublisher: Austin, Tex : Greenleaf Book Group Press, c2011Edition: 1st ed.Description: 205 p. : ill. ; 22 cm.ISBN: 9781608321179; 1608321177.Subject(s): Problem employees | Interpersonal communication | Teams in the workplace | LeadershipDDC classification: 658.3045 | Item type | Current library | Collection | Call number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|
| Two Weeks | Davenport Library Circulating Collection | Print-Circulating | 658.3045 W245 2011 (Browse shelf(Opens below)) | Available | 34284003736436 |
Browsing Davenport Library shelves, Shelving location: Circulating Collection, Collection: Print-Circulating Close shelf browser (Hides shelf browser)
|
|
|
|
|
|
|
||
| 658.3045 L824 2011 Managing the unmanageable : how to motivate even the most unruly employee / | 658.3045 Sco84 A survival guide to managing employees from hell : handling idiots, whiners, slackers, and other workplace demons / | 658.3045 Se521 2009 Bad apples : how to manage difficult employees, encourage good ones to stay, and boost productivity / | 658.3045 W245 2011 The drama-free office : a guide to healthy collaboration with your team, coworkers, and boss / | 658.306 P881 2009 A practical guide to job analysis / | 658.31 B592g Gung ho! / | 658.31 G747 Gower handbook of training and development / |
Setting the stage -- Overture. The drama at Riva ; Overcoming drama with authenticity -- The four drama roles. The complainer ; The cynic ; The controller ; The caretaker -- Getting yourself out of drama. Review your own scripts ; Shifting out of your drama -- Guiding others out of drama. The tools for defusing drama ; The seven steps for dealing with drama ; Putting the tools and processes to work ; The team meeting ; Managing up -- Conclusion: Being an authentic leader.
Describes various types of office saboteurs and offers advice and methods on ways to defuse difficult situations and dramatic confrontations and create a collaborative workplace.
There are no comments on this title.