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The drama-free office : a guide to healthy collaboration with your team, coworkers, and boss / Jim Warner and Kaley Klemp.

By: Warner, Jim.
Contributor(s): Klemp, Kaley.
Material type: TextTextPublisher: Austin, Tex : Greenleaf Book Group Press, c2011Edition: 1st ed.Description: 205 p. : ill. ; 22 cm.ISBN: 9781608321179; 1608321177.Subject(s): Problem employees | Interpersonal communication | Teams in the workplace | LeadershipDDC classification: 658.3045
Contents:
Setting the stage -- Overture. The drama at Riva ; Overcoming drama with authenticity -- The four drama roles. The complainer ; The cynic ; The controller ; The caretaker -- Getting yourself out of drama. Review your own scripts ; Shifting out of your drama -- Guiding others out of drama. The tools for defusing drama ; The seven steps for dealing with drama ; Putting the tools and processes to work ; The team meeting ; Managing up -- Conclusion: Being an authentic leader.
Summary: Describes various types of office saboteurs and offers advice and methods on ways to defuse difficult situations and dramatic confrontations and create a collaborative workplace.
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Item type Current library Collection Call number Status Date due Barcode
Two Weeks Davenport Library Circulating Collection Print-Circulating 658.3045 W245 2011 (Browse shelf(Opens below)) Available 34284003736436

Setting the stage -- Overture. The drama at Riva ; Overcoming drama with authenticity -- The four drama roles. The complainer ; The cynic ; The controller ; The caretaker -- Getting yourself out of drama. Review your own scripts ; Shifting out of your drama -- Guiding others out of drama. The tools for defusing drama ; The seven steps for dealing with drama ; Putting the tools and processes to work ; The team meeting ; Managing up -- Conclusion: Being an authentic leader.

Describes various types of office saboteurs and offers advice and methods on ways to defuse difficult situations and dramatic confrontations and create a collaborative workplace.

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