Fierce leadership : a bold alternative to the worst "best" practices of business today / Susan Scott.
By: Scott, Susan.
Material type: TextPublisher: New York : Broadway Business, c2009Edition: 1st ed.Bibliography: Includes bibliographical references (p. [303]-304) and index.Description: ix, 313 p. : ill. ; 25 cm.ISBN: 9780385529006 (hc.); 0385529007 (hc.).Subject(s): LeadershipDDC classification: 658.4/092Item type | Current library | Collection | Call number | Status | Date due | Barcode | |
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Two Weeks | Davenport Library Circulating Collection | Print-Circulating | 658.4092 Sco858 2009 (Browse shelf(Opens below)) | Available | 34284003706488 |
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Includes bibliographical references (p. [303]-304) and index.
Introduction -- The idea of Fierce -- Fierce practice #1: From 360-degree anonymous feedback to "365" face-to-face feedback -- Fierce practice #2: From hiring for smarts to hiring for smart+heart -- Fierce practice #3: From holding people accountable to modeling accountability and holding people able -- Fierce practice #4: From employee engagement programs to actually engaging employees -- Fierce practice #5: From customer centricity to customer connectivity -- Fierce practice #6: From legislated optimism to radical transparency -- Conclusion: Crossing the bold line.
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