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Fierce leadership : a bold alternative to the worst "best" practices of business today / Susan Scott.

By: Scott, Susan, 1944-.
Material type: TextTextPublisher: New York : Broadway Business, c2009Edition: 1st ed.Bibliography: Includes bibliographical references (p. [303]-304) and index.Description: ix, 313 p. : ill. ; 25 cm.ISBN: 9780385529006 (hc.); 0385529007 (hc.).Subject(s): LeadershipDDC classification: 658.4/092
Contents:
Introduction -- The idea of Fierce -- Fierce practice #1: From 360-degree anonymous feedback to "365" face-to-face feedback -- Fierce practice #2: From hiring for smarts to hiring for smart+heart -- Fierce practice #3: From holding people accountable to modeling accountability and holding people able -- Fierce practice #4: From employee engagement programs to actually engaging employees -- Fierce practice #5: From customer centricity to customer connectivity -- Fierce practice #6: From legislated optimism to radical transparency -- Conclusion: Crossing the bold line.
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Item type Current library Collection Call number Status Date due Barcode
Two Weeks Davenport Library Circulating Collection Print-Circulating 658.4092 Sco858 2009 (Browse shelf(Opens below)) Available 34284003706488

Includes bibliographical references (p. [303]-304) and index.

Introduction -- The idea of Fierce -- Fierce practice #1: From 360-degree anonymous feedback to "365" face-to-face feedback -- Fierce practice #2: From hiring for smarts to hiring for smart+heart -- Fierce practice #3: From holding people accountable to modeling accountability and holding people able -- Fierce practice #4: From employee engagement programs to actually engaging employees -- Fierce practice #5: From customer centricity to customer connectivity -- Fierce practice #6: From legislated optimism to radical transparency -- Conclusion: Crossing the bold line.

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