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How to turn customer service into customer sales / Bernard Katz.

By: Katz, Bernard .

Material type: Text

TextPublisher: Lincolnwood, IL, U.S.A. : NTC Business Books, 1990, c1987General Notes: Includes index.Description: 168 p. : ill. ; 24 cm.ISBN: 0844231738 $12.95.Subject(s): Customer services

| Customer relations

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Item type	Current library	Collection	Call number	Status	Date due	Barcode
Two Weeks	Davenport Library Circulating Collection	Print-Circulating	658.8 K159 (Browse shelf(Opens below))	Available		34284001288299

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Previous	658.8 J683 Customer centered selling : eight steps to success from the world's best sales force /	658.8 K133 Pocketbook power : how to reach the hearts and minds of today's most coveted consumers--women /	658.8 K146 2009 Speak human : outmarket the big guys by getting personal /	658.8 K159 How to turn customer service into customer sales /	658.8 K291 Kellogg on integrated marketing /	658.8 K455 Strategic marketing problems : cases and comments /	658.8 K459 Chasing cool : standing out in today's cluttered marketplace /	Next

Includes index.

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How to turn customer service into customer sales / Bernard Katz.

By: Katz, Bernard.

Browsing Davenport Library shelves, Shelving location: Circulating Collection, Collection: Print-Circulating Close shelf browser (Hides shelf browser)

By: Katz, Bernard .