How to turn customer service into customer sales / Bernard Katz.
By: Katz, Bernard.
Material type: TextPublisher: Lincolnwood, IL, U.S.A. : NTC Business Books, 1990, c1987General Notes: Includes index.Description: 168 p. : ill. ; 24 cm.ISBN: 0844231738 $12.95.Subject(s): Customer services | Customer relationsItem type | Current library | Collection | Call number | Status | Date due | Barcode | |
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Two Weeks | Davenport Library Circulating Collection | Print-Circulating | 658.8 K159 (Browse shelf(Opens below)) | Available | 34284001288299 |
Includes index.
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