The mind of the customer : how great companies like UPS, Lexus, and Nokia have reinvented the sales process to accelerate their customers' success / Richard Hodge and Lou Schachter.
By: Hodge, Richard.
Contributor(s): Schachter, Lou.
Material type: TextPublisher: New York : McGraw-Hill, c2006Bibliography: Includes bibliographical references and index.Description: xxii, 242 p. : ill. ; 24 cm.ISBN: 0071470271.Subject(s): Selling | Success in businessDDC classification: 658.81Item type | Current library | Collection | Call number | Status | Date due | Barcode | |
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Two Weeks | Davenport Library Circulating Collection | Print-Circulating | 658.81 H664 (Browse shelf(Opens below)) | Available | 34284003457488 |
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Includes bibliographical references and index.
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