The mind of the customer : how great companies like UPS, Lexus, and Nokia have reinvented the sales process to accelerate their customers' success / Richard Hodge and Lou Schachter.

By: Hodge, Richard .

Contributor(s): Schachter, Lou .

Material type: Text

TextPublisher: New York : McGraw-Hill, c2006Bibliography: Includes bibliographical references and index.Description: xxii, 242 p. : ill. ; 24 cm.ISBN: 0071470271.Subject(s): Selling

| Success in business

DDC classification: 658.81

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Item type	Current library	Collection	Call number	Status	Date due	Barcode
Two Weeks	Davenport Library Circulating Collection	Print-Circulating	658.81 H664 (Browse shelf(Opens below))	Available		34284003457488

Includes bibliographical references and index.

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The mind of the customer : how great companies like UPS, Lexus, and Nokia have reinvented the sales process to accelerate their customers' success / Richard Hodge and Lou Schachter.

By: Hodge, Richard.

Contributor(s): Schachter, Lou.

By: Hodge, Richard .

Contributor(s): Schachter, Lou .