Image from Syndetics
Serving internal and external customers / Anne Swartzlander.
By: Swartzlander, Anne
.
Material type: 
TextPublisher: Upper Saddle River, N.J. : Prentice Hall, c2004Bibliography: Includes bibliographical references and index.Description: x, 294 p. : ill. ; 26 cm.ISBN: 013028341X (pbk. : alk. paper).Subject(s): Customer servicesDDC classification: 658.8/12 Online resources: Table of contents
| Item type | Current library | Collection | Call number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|
| Two Weeks | Davenport Library Circulating Collection | Print-Circulating | 658.812 Sw26 (Browse shelf(Opens below)) | Available | 34284003430741 |
Browsing Davenport Library shelves, Shelving location: Circulating Collection, Collection: Print-Circulating Close shelf browser (Hides shelf browser)
|
|
|
|
|
|
|
||
| 658.812 R5409 2008 The art of client service / | 658.812 R631 2010 The network is your customer : five strategies to thrive in a digital age / | 658.812 St21 Total quality service : principles, practices, and implementation / | 658.812 Sw26 Serving internal and external customers / | 658.812 Sw550 Accelerating customer relationships : using CRM and relationship technologies / | 658.812 UL8 The ultimate CRM handbook : strategies and concepts for building enduring customer loyalty and profitability / | 658.812 V474 2011 The thank you economy / |
Includes bibliographical references and index.
There are no comments on this title.
Log in to your account to post a comment.