Serving internal and external customers / Anne Swartzlander.
By: Swartzlander, Anne.
Material type: TextPublisher: Upper Saddle River, N.J. : Prentice Hall, c2004Bibliography: Includes bibliographical references and index.Description: x, 294 p. : ill. ; 26 cm.ISBN: 013028341X (pbk. : alk. paper).Subject(s): Customer servicesDDC classification: 658.8/12 Online resources: Table of contentsItem type | Current library | Collection | Call number | Status | Date due | Barcode | |
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Two Weeks | Davenport Library Circulating Collection | Print-Circulating | 658.812 Sw26 (Browse shelf(Opens below)) | Available | 34284003430741 |
Includes bibliographical references and index.
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