Virtual reference training : the complete guide to providing anytime, anywhere answers / Buff Hirko, Mary Bucher Ross.
By: Hirko, Buff
.
Contributor(s): Ross, Mary Bucher.
Material type: 
TextPublisher: Chicago : American Library Association, 2004Bibliography: Includes bibliographical references and index.Description: v, 160 p. : ill. ; 28 cm.ISBN: 0838908764.Subject(s): Electronic reference services (Libraries) -- Study and teaching -- Washington (State) -- Case studies | Electronic reference services (Libraries) -- Study and teaching | Reference librarians -- Training of | Reference librarians -- In-service trainingDDC classification: 025.5/24 Online resources: Table of contents | Item type | Current library | Collection | Call number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|
| Two Weeks | Davenport Library Circulating Collection | Print-Circulating | 025.5 H614 (Browse shelf(Opens below)) | Available | 34284003438371 |
Browsing Davenport Library shelves, Shelving location: Circulating Collection, Collection: Print-Circulating Close shelf browser (Hides shelf browser)
Includes bibliographical references and index.
Beyond shazam! : training for virtual reference -- Introduction, Washington's Statewide Virtual Reference Project -- Core competencies : knowledge, skills and aptitudes needed for virtual reference -- Learning through using : the constructivist approach -- Multiple ways of learning : F2F and online, individual and collaborative -- Getting started : curriculum development -- Learning activities : taking the user perspective -- Model reference : online behaviors -- Evaluation, modification, and follow-up.
There are no comments on this title.