Strategy maps : converting intangible assets into tangible outcomes / Robert S. Kaplan, David P. Norton.
By: Kaplan, Robert S
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Contributor(s): Norton, David P.
Material type: 
TextPublisher: Boston : Harvard Business School Press, c2004Bibliography: Includes bibliographical references and index.Description: xviii, 454 p. : ill. ; 24 cm.ISBN: 1591391342 (alk. paper).Subject(s): Strategic planning | Intangible property -- Management | Human capital | ManagementDDC classification: 658.4/012 Online resources: Table of contents | Item type | Current library | Collection | Call number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|
| Two Weeks | Davenport Library Circulating Collection | Print-Circulating | 658.4012 K141sm (Browse shelf(Opens below)) | Available | 34284003436979 |
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| 658.4012 K141a 2006 Alignment : using the balanced scorecard to create corporate synergies / | 658.4012 K141ep 2008 The execution premium : linking strategy to operations for competitive advantage / | 658.4012 K141sf 2001 The strategy-focused organization : how balanced scorecard companies thrive in the new business environment / | 658.4012 K141sm Strategy maps : converting intangible assets into tangible outcomes / | 658.4012 K162 Mega planning : practical tools for organizational success / | 658.4012 K541 2010 The lords of strategy : the secret intellectual history of the new corporate world / | 658.4012 L133 2013 Playing to win : how strategy really works / |
Includes bibliographical references and index.
Strategy maps -- Operations management processes -- Customer management processess --Innovation processes -- Regulatory and social processes -- Aligning intangible assets to enterprise strategy -- Human capital readiness -- Information capital readiness -- Organization capital readiness -- Customizing your strategy map to your strategy -- Planning the campaign -- Private-sector organizations -- Public-sector organizations -- Nonprofit organizations.
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