Accelerating customer relationships : using CRM and relationship technologies / Ronald S. Swift.
By: Swift, Ronald S.
Material type: TextPublisher: Upper Saddle River, NJ : Prentice Hall PTR, c2001Bibliography: Includes bibliographical references (p. [431]-456) and index.Description: xv, 480 p. : ill. ; 23.5 cm.ISBN: 0130889849.Subject(s): Customer relationsDDC classification: 658.8/12Item type | Current library | Collection | Call number | Status | Date due | Barcode | |
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Two Weeks | Davenport Library Circulating Collection | Print-Circulating | 658.812 Sw550 (Browse shelf(Opens below)) | Available | 34284003242849 |
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Includes bibliographical references (p. [431]-456) and index.
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