Better business by phone : a guide to effective telebusiness management / Valerie O'Dea.
By: O'Dea, Valerie.
Material type: TextPublisher: West Lafayette, Ind. : Ichor Business Books, 1999Edition: 1st Ichor Business Book ed.General Notes: Originally published: Basingstoke, Hampshire : Macmillan Press, 1998.Bibliography: Includes bibliographical references (p. 229-231) and index.Description: xiv, 234 p. : ill., forms ; 24 cm.ISBN: 1557531552 (pbk. : alk. paper).Subject(s): Telemarketing | Telephone sellingDDC classification: 658.8/4Item type | Current library | Collection | Call number | Status | Date due | Barcode | |
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Two Weeks | Davenport Library Circulating Collection | Print-Circulating | 658.84 Od2 (Browse shelf(Opens below)) | Available | 34284003021623 |
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Originally published: Basingstoke, Hampshire : Macmillan Press, 1998.
Includes bibliographical references (p. 229-231) and index.
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