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Deming's 14 points applied to services / A.C. Rosander.
By: Rosander, A. C. (Arlyn Custer)
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Material type: 
TextSeries: Quality and reliability ; 25. Publisher: New York : Milwaukee : Marcel Dekker ; ASQC Quality Press, c1991Bibliography: Includes bibliographical references (p. 139-140) and index.Description: xi, 148 p. : ill. ; 24 cm.ISBN: 0824785177 (acid-free paper).Other title: Deming's fourteen points applied to services.Subject(s): Deming, W. Edwards (William Edwards), 1900-1993 | Service industries -- Quality controlDDC classification: 658.5/62
| Item type | Current library | Collection | Call number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|
| Two Weeks | Davenport Library Circulating Collection | Print-Circulating | 658.5 R710 (Browse shelf(Opens below)) | Available | 34284001289875 |
Includes bibliographical references (p. 139-140) and index.
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