Customer service : skills and concepts for business / Robert W. Lucas.

By: Lucas, Robert W .

Material type: Text

TextPublisher: Chicago : Irwin, c1996Bibliography: Includes bibliographical references and index.Description: xviii, 235 p. : ill. ; 28 cm.ISBN: 0256187428.Subject(s): Customer services

DDC classification: 658.8/12

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Item type	Current library	Collection	Call number	Status	Date due	Barcode
Two Weeks	Davenport Library Circulating Collection	Print-Circulating	658.812 L962 (Browse shelf(Opens below))	Available		34284003068962

Includes bibliographical references and index.

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Customer service : skills and concepts for business / Robert W. Lucas.

By: Lucas, Robert W.

By: Lucas, Robert W .