Do it right the second time : benchmarking best practices in the quality change process / Peter Merrill.

By: Merrill, Peter .

Material type: Text

TextPublisher: Portland, Or. : Productivity Press, c1997Bibliography: Includes bibliographical references (p. 263) and index.Description: xx, 268 p. : ill. ; 24 cm.ISBN: 1563271753 (hardcover).Subject(s): Benchmarking (Management)

| Total quality management

DDC classification: 658.5/62

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Item type	Current library	Collection	Call number	Status	Date due	Barcode
Two Weeks	Davenport Library Circulating Collection	Print-Circulating	658.562 M552 (Browse shelf(Opens below))	Available		34284003024700

Includes bibliographical references (p. 263) and index.

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Do it right the second time : benchmarking best practices in the quality change process / Peter Merrill.

By: Merrill, Peter.

By: Merrill, Peter .