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Performance scorecards : measuring the right things in the real world / Richard Y. Chang, Mark W. Morgan.
By: Chang, Richard Y
.
Contributor(s): Morgan, Mark W.
Material type: 
TextPublisher: San Francisco : Jossey-Bass, c2000Edition: 1st ed.Bibliography: Includes bibliographical references (p. 161-162).Description: xxviii, 162 p. : ill. ; 25 cm.ISBN: 0787952729 (alk. paper).Subject(s): Organizational effectiveness -- Measurement | Performance technologyDDC classification: 658.5/0028/7
Contents:
The performance problem -- Setting the stage for scorecards -- Collect scorecard inputs -- Create your scorecard -- Cultivate your scorecard -- Cascade your scorecard -- Connect your scorecard -- Confirm your scorecard -- Knowing the score.
| Item type | Current library | Collection | Call number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|
| Two Weeks | Davenport Library Circulating Collection | Print-Circulating | 658.5 C362 (Browse shelf(Opens below)) | Available | 34284003059052 |
Includes bibliographical references (p. 161-162).
The performance problem -- Setting the stage for scorecards -- Collect scorecard inputs -- Create your scorecard -- Cultivate your scorecard -- Cascade your scorecard -- Connect your scorecard -- Confirm your scorecard -- Knowing the score.
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