Best of class : building a customer service organization / Ken Shelton, editor.

Contributor(s): Shelton, Ken, 1947-.

Material type: Text

TextPublisher: Provo, Utah : Executive Excellence Pub., c1998Description: 251 p. : ports. ; 24 cm.ISBN: 1890009237.Other title: Building a customer service organization.Subject(s): Customer services

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Item type	Current library	Collection	Call number	Status	Date due	Barcode
Two Weeks	Davenport Library Circulating Collection	Print-Circulating	658.812 B464s (Browse shelf(Opens below))	Available		34284003184678

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Previous	658.812 B392 2009 The customer rules : the 14 indispensible, irrefutable, and indisputable qualities of the greatest companies in the world /	658.812 B413 2011 Wired and dangerous : how your customers have changed and what to do about it /	658.812 B464 Best practices in customer service /	658.812 B464s Best of class : building a customer service organization /	658.812 B815 Strategic customer care : an evolutionary approach to increasing customer value and profitability /	658.812 D569 Secret service : hidden systems that deliver unforgettable customer service /	658.812 D983 The CRM handbook : a business guide to customer relationship management /	Next

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Best of class : building a customer service organization / Ken Shelton, editor.

Contributor(s): Shelton, Ken, 1947-.

Browsing Davenport Library shelves, Shelving location: Circulating Collection, Collection: Print-Circulating Close shelf browser (Hides shelf browser)