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Connecting with the new healthcare consumer : defining your strategy / [edited by] David B. Nash ... [et al.].

Contributor(s): Nash, David B.
Material type: TextTextPublisher: New York : McGraw-Hill, c2000Bibliography: Includes bibliographical references and index.Description: xxiv, 544 p. : ill. ; 24 cm.ISBN: 0071346724.Subject(s): Medical care -- United States -- Citizen participation | Consumer protection -- United StatesDDC classification: 362.1/0973
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