The customer is key : gaining an unbeatable advantage through customer satisfaction / Milind M. Lele with Jagdish N. Sheth.

By: Lele, Milind M .

Contributor(s): Sheth, Jagdish N .

Material type: Text

TextPublisher: New York : Wiley, c1987Bibliography: Includes bibliographical references and index.Description: xii, 260 p. : ill. ; 24 cm.ISBN: 0471828599.Subject(s): Consumer satisfaction

DDC classification: 658.8/12

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Item type	Current library	Collection	Call number	Status	Date due	Barcode
Two Weeks	Davenport Library Circulating Collection	Print-Circulating	658.8 L538 (Browse shelf(Opens below))	Available		34284001094622

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