Quality without tears : the art of hassle-free management / Philip B. Crosby.

By: Crosby, Philip B .

Material type: Text

TextPublisher: New York : McGraw-Hill, c1984General Notes: Includes index.Description: xiii, 205 p. ; 21 cm.ISBN: 007014530X.Subject(s): Quality assurance

DDC classification: 658.5/62

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Item type	Current library	Collection	Call number	Status	Date due	Barcode
Two Weeks	Davenport Library Circulating Collection	Print-Circulating	658.5 C883t (Browse shelf(Opens below))	Available		34284001170414

Includes index.

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Quality without tears : the art of hassle-free management / Philip B. Crosby.

By: Crosby, Philip B.

By: Crosby, Philip B .