Total relationship marketing : from the 4Ps-product, price, promotion, place- of traditional marketing management to the 30Rs-the thirty relationships- of the new marketing paradigm / Evert Gummesson.
By: Gummesson, Evert.
Material type: TextPublisher: Boston, Mass : Butterworth-Heinemann, 1999Bibliography: Includes bibliographical references and index.Description: xiii, 281 p. : ill. ; 25 cm.ISBN: 075064463X (pbk.).Subject(s): Relationship marketingDDC classification: 658.8/12Item type | Current library | Collection | Call number | Status | Date due | Barcode | |
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Two Weeks | Davenport Library Circulating Collection | Print-Circulating | 658.812 G953 (Browse shelf(Opens below)) | Available | 34284001180769 |
Includes bibliographical references and index.
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