Quality management in a lean health care environment / Daniel Collins and Melissa Mannon.
By: Collins, Daniel [author.]
.
Contributor(s): Mannon, Melissa [author.].
Material type: 
TextSeries: Health care management collection: Publisher: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, 2015Edition: First edition.General Notes: Available through the Business Expert Press e-library, which can be found on the Davenport University Library database page; Title from PDF title page (viewed on July 24, 2015).Bibliography: Includes bibliographical references (page 107) and index.Description: 1 online resource (1 PDF (xv, 111 pages) :) : illustrations.Content type: text Media type: computer Carrier type: online resourceISBN: 9781606499795.Subject(s): Medical care -- Quality control | Lean manufacturingGenre/Form: Electronic books. DDC classification: 362.10685 Online resources: Access full-text materials at no charge: | Item type | Current library | Collection | Call number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|
| E-book | Davenport Library e-book | E-book | 362.10685 (Browse shelf(Opens below)) | Not For Loan | mq609560 |
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Available through the Business Expert Press e-library, which can be found on the Davenport University Library database page.
Title from PDF title page (viewed on July 24, 2015).
Includes bibliographical references (page 107) and index.
1. Foundation: quality at the Source Gemba -- 2. Pillars: coaching, improvement process, and data measurement -- 3. Roof: true north, sustainment culture -- 4. Conclusion -- Appendix 1. RCA standard work -- Appendix 2. Huddle board standard work -- Appendix 3. PICK chart standard work -- Notes -- References -- Index.
Quality in a lean healthcare setting has one ultimate goal--to improve care delivery and value for the patient. The purpose of this book is to provide a blueprint to hospitals, health care organizations, leaders, and patient-facing workers with tools, training, and ideas to address quality within their organization.
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