Organizational behavior in health care / Nancy Borkowski, DBA, CPA, FACHE, FHFMA, Professor, Department of Health Services Administration, School of Health Professions, University of Alabama at Birmingham, Birmingham, AL.
By: Borkowski, Nancy [author.]
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Material type: 
TextPublisher: Burlington, Massachusetts : Jones & Bartlett Learning, [2016]Copyright date: ©2016Edition: Third edition.General Notes: Available through the R2 Digital Library, which can be found on the Davenport University Library database page.Bibliography: Includes bibliographical references and index.Description: 1 online resource (xii, 445 pages) : illustrations.Content type: text Media type: computer Carrier type: online resourceISBN: 9781284051087.Subject(s): Health facilities -- Personnel management | Health services administration | Organizational behavior | Psychology, Industrial | Medical personnelGenre/Form: Electronic books. DDC classification: 362.11068/3 Online resources: Access full-text materials at no charge: | Item type | Current library | Collection | Call number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|
| E-book | Davenport Library e-book | E-book | 362.11068/3 (Browse shelf(Opens below)) | Not For Loan | mq608596 |
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Includes bibliographical references and index.
Available through the R2 Digital Library, which can be found on the Davenport University Library database page.
Overview and history of organizational behavior -- Diversity and cultural competency in health care -- Attitudes and perceptions -- Workplace communication -- Content theories of motivation -- Process theory of motivation -- Attribution theory and motivation -- Power, politics, and influence -- Trait and behavioral theories of leadership -- Contingency and situational models of leadership -- Contemporary leadership theories and leadership development -- Stress in the workplace and stress management -- Decision making -- Conflict management and negotiation skills -- Overview of group dynamics -- Groups -- Work teams and team buildings -- Organizational development -- Managing resistance to change.
With the passage of the Affordable Care Act, the industry has experienced some of the most dynamic changes that health care managers have seen. In the coming years, more system-wide changes will occur as we continue our push forward to achieve value-based health care. Health care managers are quickly learning that what worked in the past may not work in the future. Organizational Behavior in Health Care, Third Edition is specifically written for health care managers who are on the front lines every day, motivating and leading others in a constantly changing, complex environment. Designed for graduate-level study, this book introduces the reader to the behavioral science literature relevant to the study of individual and group behavior, specifically in healthcare organizational settings. Using an applied focus, it provides a clear and concise overview of the essential topics in organizational behavior from the healthcare manager's perspective. This title includes an access code for an accompanying website with ebook version and additional resources.
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