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Practical guide to customer service management and operations / E. Patricia Birsner, Ronald D. Balsley.
By: Birsner, E. Patricia
.
Contributor(s): Balsley, Ronald D.
Material type: 
TextPublisher: New York, N.Y. : AMACOM, c1982General Notes: Includes index.Bibliography: Bibliography: p. 208-212.Description: 216 p. : ill. ; 26 cm.ISBN: 0814456731.Subject(s): Customer services -- Management -- Handbooks, manuals, etcDDC classification: 658.8/12
| Item type | Current library | Collection | Call number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|
| Two Weeks | Davenport Library Circulating Collection | Print-Circulating | 658.8 B539 (Browse shelf(Opens below)) | Available | 34284001093822 |
Includes index.
Bibliography: p. 208-212.
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