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Human resource management in the hospitality industry a guide to best practice / Michael J. Boella and Steven Goss-Turner.

By: Boella, M. J. (Michael John).
Contributor(s): Goss-Turner, Steven.
Material type: TextTextPublisher: London ; New York : Routledge, 2013Edition: 9th ed.General Notes: EBSCO PDA Program; Includes index.Description: 1 online resource (xv, 331 p. :) ill.Content type: text Media type: computer Carrier type: online resourceISBN: 9781136214745 (electronic bk.); 1136214747 (electronic bk.).Subject(s): Hospitality industry -- Personnel managementGenre/Form: Electronic books. DDC classification: 647.94068/3 Online resources: Access full-text materials at no charge:
Contents:
Background to the industry's workforce -- Human resource management (hrm) -- Job design -- Recruitment -- Selection -- Appointment and induction -- Performance management -- Training -- Management development -- Reward systems -- Job evaluation -- Incentives -- Employee benefits -- Labour turnover and workforce stability -- Employee relations -- Employment law -- Human resource planning and information systems -- Productivity and labour costs -- Organizing human resources -- Managing people -- International -- Hrm and multi-site hospitality operations -- Employer branding -- Business ethics.
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Item type Current library Collection Call number Status Date due Barcode
E-book Davenport Library e-book E-book 647.94068/3 (Browse shelf(Opens below)) Not For Loan mq594212

EBSCO PDA Program

Includes index.

Background to the industry's workforce -- Human resource management (hrm) -- Job design -- Recruitment -- Selection -- Appointment and induction -- Performance management -- Training -- Management development -- Reward systems -- Job evaluation -- Incentives -- Employee benefits -- Labour turnover and workforce stability -- Employee relations -- Employment law -- Human resource planning and information systems -- Productivity and labour costs -- Organizing human resources -- Managing people -- International -- Hrm and multi-site hospitality operations -- Employer branding -- Business ethics.

Description based on print version record.

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