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Administrative management / editors, Prof. E.J. Ferreira, Dr. A.W. Erasmus, Dr. D. Groenewald ; authors, Prof. E.J. Ferreira [and eight others].

Contributor(s): Ferreira, E. J. (Edmund John) [editor.] | Erasmus, A. W. (Annatjie W.) [editor.] | Groenewald, D. (Darelle) [editor.].
Material type: TextTextPublisher: Lansdowne [South Africa] : Juta, c2013Edition: Third edition.General Notes: EBSCO PDA Program.Bibliography: Includes bibliographical references and index.Description: 1 online resource (ix, 484 pages) : illustrations.Content type: text Media type: computer Carrier type: online resourceISBN: 9781485104087 (electronic bk.).Subject(s): Office management | Business -- Data processing | Office practice -- Management | Office equipment and supplies | Office practice -- Automation | Information storage and retrieval systems -- BusinessGenre/Form: Electronic books. DDC classification: 651 Online resources: Access full-text materials at no charge:
Contents:
Introduction to the field of administrative management -- role of administrative management within an organisation -- Information systems -- Information and knowledge management -- administrative support function -- basics of communication -- Written communication -- Electronic communication -- How to conduct effective meetings -- office -- Office design and layout -- office environment -- virtual workplace -- Quality administrative management -- Productivity, workflow and office procedures in the administrative office -- role of information systems -- Management in the administrative environment -- Planning and time management -- Organising in the administrative function -- Leading in the administrative function -- Controlling office activities -- Problem-solving and decision-making -- Managing cultural diversity -- Business ethics -- Risk and safety management for the administrative manager.
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EBSCO PDA Program

Includes bibliographical references and index.

Part A: Introduction to the field of administrative management -- The role of administrative management within an organisation -- Information systems -- Information and knowledge management -- The administrative support function -- The basics of communication -- Written communication -- Electronic communication -- How to conduct effective meetings -- Part B: The office -- Office design and layout -- The office environment -- The virtual workplace -- Quality administrative management -- Productivity, workflow and office procedures in the administrative office -- The role of information systems -- Part C: Management in the administrative environment -- Planning and time management -- Organising in the administrative function -- Leading in the administrative function -- Controlling office activities -- Problem-solving and decision-making -- Managing cultural diversity -- Business ethics -- Risk and safety management for the administrative manager.

Description based on print version record.

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