Scaling up excellence : getting to more without settling for less / Robert I. Sutton and Huggy Rao.
By: Sutton, Robert I [author.]
.
Contributor(s): Rao, Hayagreeva [author.].
Material type: 
TextPublisher: New York : Crown Business, 2014Edition: First edition.Bibliography: Includes bibliographical references and index.Description: xviii, 346 p. ; 22 cm.Content type: text Media type: unmediated Carrier type: volumeISBN: 9780385347020 (hardback); 9780804138352 (paperback).Subject(s): Organizational effectiveness | Organizational change | Customer relationsDDC classification: 658.4/013 Other classification: BUS041000 | BUS071000 | BUS025000 | Item type | Current library | Collection | Call number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|
| Two Weeks | Davenport Library Circulating Collection | Print-Circulating | 658.4013 Su878 2014 (Browse shelf(Opens below)) | Available | 34284003489770 |
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| 658.4013 M9142 2018 The tyranny of metrics / | 658.4013 P957 Six Sigma for business excellence : a manager's guide to supervising Six Sigma projects and teams / | 658.4013 Sp85 Transforming performance measurement : rethinking the way we measure and drive organizational success / | 658.4013 Su878 2014 Scaling up excellence : getting to more without settling for less / | 658.4013 T665 Quality is everybody's business / | 658.402 B243 The discipline of teamwork : participation and concertive control / | 658.402 B639 2001 Empowerment takes more than a minute / |
Includes bibliographical references and index.
Preface: The problem of more -- It's a ground war, not just an air war : going slower to scale faster (and better) later -- Buddhism versus Catholicism : choosing a path -- Hot causes, cool solutions : stoking the scaling engine -- Cut cognitive load : but deal with necessary complexity -- The people who propel scaling : build organizations where "I own the place and the place owns me" -- Connect people and cascade excellence : using social bonds to spread the right mindset -- Bad is stronger than good : clearing the way for excellence -- Did this, not that : imagine you've already succeeded (or failed) -- Teach us more, learn more.
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