Mentoring & managing students in the academic library / Michelle Reale.

Includes bibliographical references and index.

Mentoring students in the library setting -- Hiring students : not business as usual -- The nuts and bolts of hiring and training students -- Cultural and other considerations : many and varied -- Partnering with the educational process -- Engaging students : the library as learning lab -- How students see their place in the library, or, What is work, anyway? -- Teaching professional behavior, or, "Cruel to be kind!" -- Motivation is a muscle -- They will carry you far : emphasizing soft skills -- When things derail (as they sometimes will) -- When all is said and done -- What difference four years makes!, or, The inevitable disengagement.

The time it takes to train a student in all of the various aspects of technology and customer service must be weighed against the benefits of inspiring and influencing current patrons-- and creating a group of future library supporters and/or employees.