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The accidental manager : get the skills you need to excel in your new career / Gary S. Topchik.

By: Topchik, Gary S.
Material type: TextTextPublisher: New York : AMACOM, American Management Association, c2004Edition: 1st ed.General Notes: Includes index.Description: ix, 180 p. : ill. ; 23 cm.ISBN: 0814471803; 9780814471807.Subject(s): ManagementDDC classification: 658.4/09 Other classification: 85.05 Online resources: Table of contents
Contents:
You Are an Accidental Manager (That's Okay) -- The All-Time Worst Manager List -- The Key to Success: "Doing Nothing" -- The Platinum Skill of Developing Your Team Members -- The Platinum Skill of Active Listening -- The Platinum Skill of Giving and Receiving Feedback -- The Platinum Skill of Creating a Motivational Climate -- How Organizations Can Turn Accidental Managers Into Successful Ones.
Review: "This guide will transform you from an accidental manager into a successful one. Your job will become a bonus, instead of a burden, for you and your company as you learn how to: develop your staff members through training and delegation, listen actively to build trust and increase communication, give and receive useful feedback to keep projects on track, and create a motivational climate that makes you a popular boss and brings out the best in your people."--Book jacket.
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Includes index.

Ch. 1. You Are an Accidental Manager (That's Okay) -- Ch. 2. The All-Time Worst Manager List -- Ch. 3. The Key to Success: "Doing Nothing" -- Ch. 4. The Platinum Skill of Developing Your Team Members -- Ch. 5. The Platinum Skill of Active Listening -- Ch. 6. The Platinum Skill of Giving and Receiving Feedback -- Ch. 7. The Platinum Skill of Creating a Motivational Climate -- Ch. 8. How Organizations Can Turn Accidental Managers Into Successful Ones.

"This guide will transform you from an accidental manager into a successful one. Your job will become a bonus, instead of a burden, for you and your company as you learn how to: develop your staff members through training and delegation, listen actively to build trust and increase communication, give and receive useful feedback to keep projects on track, and create a motivational climate that makes you a popular boss and brings out the best in your people."--Book jacket.

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