The death and life of the American quality movement / edited by Robert E. Cole.
Contributor(s): Cole, Robert E
.
Material type: 
TextPublisher: New York : Oxford University Press, 1995Bibliography: Includes bibliographical references and index.Description: xiii, 242 p. : ill. ; 24 cm.ISBN: 0195092066 (cloth : acid-free paper).Subject(s): Total quality management -- United States | Competition -- United StatesDDC classification: 658.5/62 | Item type | Current library | Collection | Call number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|
| Two Weeks | Davenport Library Circulating Collection | Print-Circulating | 658.5 D349 (Browse shelf(Opens below)) | Available | 34284001323625 |
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Includes bibliographical references and index.
A Baldrige examiner's assessment of U.S. total quality management / George S. Easton -- Quality, strategy, and competitiveness / James Belohlav -- Quality, participation, and competitiveness / Robert E. Cole, Paul Bacdayan, and B. Joseph White -- Marketing and total quality management / Raymond Kordupleski, Roland Rust, and Anthony Zahorik -- Downsizing, quality, and performance / Kim Cameron -- Total quality management in a small, high-technology company / Michael J. Price and E. Eva Chen -- "Working on the work" to make enterprisewide quality improvement / Phillip E. Wilson -- Quality improvement as survival strategy at Southern Pacific / James M. Carman -- Vision, values, milestones : Paul O'Neill starts total quality / Peter J. Kolesar -- A perspective on quality activities in American firms / Noriaki Kano.
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