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Shut up and listen! [electronic resource] : the truth about how to communicate at work / Theo Theobald and Cary Cooper.

By: Theobald, Theo, 1957-.
Contributor(s): Cooper, Cary L.
Material type: TextTextPublisher: London ; Sterling, VA : Kogan Page, 2004Bibliography: Includes bibliographical references (p. [182]) and index.Description: 1 online resource (186 p.) : ill.ISBN: 0749440244; 9780749440244; 1417557192 (electronic bk.); 9781417557196 (electronic bk.).Subject(s): Communication in management | Communication in organizations | Business communicationGenre/Form: Electronic books DDC classification: 650/.01/4 Online resources: Access full-text materials at no charge:
Contents:
Introduction -- pt. 1. Insight. Revelations: the truth about honesty, charisma, storytelling and more ; What kind of communicator are you?: the truth about your individual style -- pt. 2. How to ... Introduction ; The truth about reading: how to, when to. Getting the most out of what you read ; The truth about writing: context, grammar, tone of voice and use of plain English ; Persuasion: learn through advertising, read the case study, try it for yourself ; Writing: the rules of the tools: how to write email, text and web copy ; Listening: how and when ; Talking: how and when ; Listening and talking: the rules of the tools ; Feeling: first impressions, body language, culture -- pt. 3. Planning for success. Planning: auditing, ditching the time wasters, targeting and achieving ; Six simple strategies: ways to implement your plan.
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Item type Current library Collection Call number Status Date due Barcode
E-book Davenport Library e-book E-book 650/.01/4 (Browse shelf(Opens below)) Not For Loan mq543146

Includes bibliographical references (p. [182]) and index.

Introduction -- pt. 1. Insight. Revelations: the truth about honesty, charisma, storytelling and more ; What kind of communicator are you?: the truth about your individual style -- pt. 2. How to ... Introduction ; The truth about reading: how to, when to. Getting the most out of what you read ; The truth about writing: context, grammar, tone of voice and use of plain English ; Persuasion: learn through advertising, read the case study, try it for yourself ; Writing: the rules of the tools: how to write email, text and web copy ; Listening: how and when ; Talking: how and when ; Listening and talking: the rules of the tools ; Feeling: first impressions, body language, culture -- pt. 3. Planning for success. Planning: auditing, ditching the time wasters, targeting and achieving ; Six simple strategies: ways to implement your plan.

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