Instant messaging rules [electronic resource] : a business guide to managing policies, security, and legal issues for safe IM communication / Nancy Flynn.
By: Flynn, Nancy.
Material type: TextPublisher: New York : American Management Association, c2004General Notes: Available through the EBSCO e-book Collection, which can be found on the Davenport University Library database page.Bibliography: Includes bibliographical references and index.Description: 1 online resource (xii, 210 p.).ISBN: 0814428037 (electronic bk.); 9780814428030 (electronic bk.).Subject(s): Instant messaging | Electronic mail messages | Business communicationGenre/Form: Electronic books DDC classification: 651.8/469 Online resources: Access full-text materials at no charge:Item type | Current library | Collection | Call number | Status | Date due | Barcode | |
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E-book | Davenport Library e-book | E-book | 651.8/469 (Browse shelf(Opens below)) | Not For Loan | mq542911 |
Includes bibliographical references and index.
Available through the EBSCO e-book Collection, which can be found on the Davenport University Library database page.
The case for instant messaging management -- IM is used by someone in nearly every us company -- Uncovering unauthorized IM use in your office -- What's the best way to manage employees' IM use? -- Establishing an e-risk management and compliance team -- Instant messaging pros and cons -- Employers are responsible for employees' wrongs -- Compounds confidentiality concerns -- Protecting privacy in the IM world -- Use written rules and policies to enforce your strategic IM management plan -- What constitutes appropriate (and inappropriate) IM content? -- Retaining IM business records -- Saving everything can be a costly mistake -- Discovery: when IM is used as evidence-for or against you -- Beware the destruction of IM evidence -- Training is essential to IM policy compliance -- Employee compliance is key to IM policy success -- IM is big on Wall Street -- Regulated firms playing catch-up with e-mail retention -- Regulations extend to main street, too -- Instant messaging rules.
Description based on print version record.
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