Corporate culture : the ultimate strategic asset / Eric G. Flamholtz and Yvonne Randle.

Includes bibliographical references and index.

Part 1. The role of corporate culture and culture management in organizational success -- Corporate culture : the invisible asset -- Culture management foundations -- Culture management process and tools -- Part 2. Management of the key dimensions of corporate culture -- Managing the customer orientation dimension of culture -- Managing the people orientation dimension of culture -- Managing the performance standards and accountability dimension of culture -- Managing the innovation and change dimension of culture -- Managing the company process orientation" dimension of culture -- The dark side of corporate culture -- Part 3. Leading culture management and transformations -- Leading culture management and culture transformations.