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Great on the job : what to say, how to say it : the secrets of getting ahead / Jodi Glickman.

By: Glickman, Jodi.
Contributor(s): Great on the Job (Firm).
Material type: TextTextPublisher: New York, N.Y. : St. Martin's Griffin, 2011Edition: 1st ed.General Notes: Includes index.Description: xxix, 272 p. ; 24 cm.ISBN: 9780312641467; 031264146X.Subject(s): Business communication | Success in businessDDC classification: 650.1
Contents:
The basics -- Master the hello & goodbye -- The foolproof download -- Be strategically proactive -- Move up the learning curve -- Manage expectations -- Ask for help -- Ask for feedback -- Stay out of trouble -- Answer questions (you don't know the answers to) -- Raise a red flag -- Manage a crisis -- Sell yourself -- Your personal elevator pitch -- Cheat sheet -- Tear out cheat sheet -- Acknowledgements.
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Includes index.

The basics -- Master the hello & goodbye -- The foolproof download -- Be strategically proactive -- Move up the learning curve -- Manage expectations -- Ask for help -- Ask for feedback -- Stay out of trouble -- Answer questions (you don't know the answers to) -- Raise a red flag -- Manage a crisis -- Sell yourself -- Your personal elevator pitch -- Cheat sheet -- Tear out cheat sheet -- Acknowledgements.

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