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Malled : my unintentional career in retail / Caitlin Kelly.

By: Kelly, Caitlin.
Material type: TextTextPublisher: New York : Portfolio/Penguin, 2011Description: ix, 226 p. ; 24 cm.ISBN: 9781591843801 (hbk.); 1591843804 (hbk.).Other title: My unintentional career in retail.Subject(s): Selling | Selling -- Vocational guidance | Retail tradeDDC classification: 658.85
Contents:
I seek refuge, at the mall -- Settling in -- Fitting in -- Holiday shopping begins : deck the halls, not the customers! -- The good news -- Weathering the recession -- Neglect and disrespect -- This job can kill you -- Cogs in the machine -- Whose idea was this? -- Customers from hell -- The end of my rope.
Summary: After losing her job as a journalist and the security of a good salary, Caitlin Kelly took a part-time job at an upscale outdoor clothing company at her local mall. In this memoir, Kelly recounts her mid-career misadventures in the absurd world of American retail.
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I seek refuge, at the mall -- Settling in -- Fitting in -- Holiday shopping begins : deck the halls, not the customers! -- The good news -- Weathering the recession -- Neglect and disrespect -- This job can kill you -- Cogs in the machine -- Whose idea was this? -- Customers from hell -- The end of my rope.

After losing her job as a journalist and the security of a good salary, Caitlin Kelly took a part-time job at an upscale outdoor clothing company at her local mall. In this memoir, Kelly recounts her mid-career misadventures in the absurd world of American retail.

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