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How did that happen? : holding people accountable for results the positive, principled way / Roger Connors and Tom Smith.

By: Connors, Roger.
Contributor(s): Smith, Tom (Thomas A.).
Material type: TextTextPublisher: New York : Portfolio, 2009General Notes: Includes index.Description: xii, 252 p. : ill. ; 24 cm.ISBN: 9781591842583; 1591842581.Subject(s): Management -- United States | Responsibility | Employee motivation | Organizational behaviorDDC classification: 658.3/14 Online resources: Contributor biographical information | Publisher description
Contents:
The outer ring -- Form expectations -- Communicate expectations -- Align expectations -- Inspect expectations -- The inner ring -- Examine motivation -- Evaluate training -- Assess accountability -- Consider culture.
Summary: A simple, proven approach to improve accountability and your company's bottom line.
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Holdings
Item type Current library Collection Call number Status Date due Barcode
Two Weeks Davenport Library Circulating Collection Print-Circulating 658.314 C762 2009 (Browse shelf(Opens below)) Available 34284003736535

Includes index.

The outer ring -- Form expectations -- Communicate expectations -- Align expectations -- Inspect expectations -- The inner ring -- Examine motivation -- Evaluate training -- Assess accountability -- Consider culture.

A simple, proven approach to improve accountability and your company's bottom line.

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