The 24-hour customer : new rules for winning in a time-starved, always-connected economy / Adrian C. Ott.
By: Ott, Adrian C
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Material type: 
TextPublisher: New York : HarperBusiness, c2010Edition: 1st ed.Bibliography: Includes bibliographical references and index.Description: xi, 224 p. : ill. ; 24 cm.ISBN: 9780061798610 (hardback); 0061798614 (hardback).Other title: Twenty-four-hour customer.Subject(s): Customer services | Time managementDDC classification: 658.8/12 Summary: "From the CEO and founder of a top Silicon Valley-based consulting firm, a powerful new book that challenges businesses to reconceive their approaches to time and technology--and win an unprecedented share of their customers' time, attention, and money"--Provided by publisher.
| Item type | Current library | Collection | Call number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|
| Two Weeks | Davenport Library Circulating Collection | Print-Circulating | 658.812 Ot81 2010 (Browse shelf(Opens below)) | Available | 34284003712429 |
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Includes bibliographical references and index.
"From the CEO and founder of a top Silicon Valley-based consulting firm, a powerful new book that challenges businesses to reconceive their approaches to time and technology--and win an unprecedented share of their customers' time, attention, and money"--Provided by publisher.
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