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Employee engagement : a roadmap for creating profits, optimizing performance, and increasing loyalty / Brad Federman.

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By: Federman, Brad, 1968-.
Material type: TextTextPublisher: San Francisco : Jossey-Bass, c2009Edition: 1st ed.Bibliography: Includes bibliographical references and index.Description: xiv, 242 p. : ill. ; 24 cm.ISBN: 9780470388150 (cloth); 0470388153 (cloth).Subject(s): Employee motivation | Management -- Employee participation | Employees -- AttitudesDDC classification: 658.3/14
Contents:
The case for employee engagement : connections versus transactions -- It's not just the manager, stupid! -- Measure twice, cut once -- Thanks for the gift -- It boils down to two things -- They lost the game on turnovers -- Bring them on -- Engaging leaders, engaging cultures -- How much can you bench? -- What is your MPV? -- Eye of the customer -- Reaping the rewards.
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Includes bibliographical references and index.

The case for employee engagement : connections versus transactions -- It's not just the manager, stupid! -- Measure twice, cut once -- Thanks for the gift -- It boils down to two things -- They lost the game on turnovers -- Bring them on -- Engaging leaders, engaging cultures -- How much can you bench? -- What is your MPV? -- Eye of the customer -- Reaping the rewards.

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