Wired to care : how companies prosper when they create widespread empathy / Dev Patnaik with Peter Mortensen.
By: Patnaik, Dev.
Contributor(s): Mortensen, Peter.
Material type: TextPublisher: Upper Saddle River, N.J. : FT Press, c2009Bibliography: Includes bibliographical references (p. 223-236) and index.Description: xi, 251 p. ; 21 cm.ISBN: 9780137142347; 013714234X (hardback : alk. paper).Subject(s): Organizational effectiveness | Empathy | Interpersonal relations | Success in business -- Psychological aspectsDDC classification: 658.8/343Item type | Current library | Collection | Call number | Status | Date due | Barcode | |
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Two Weeks | Davenport Library Circulating Collection | Print-Circulating | 658.8343 P274 2009 (Browse shelf(Opens below)) | Available | 34284003686789 |
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Includes bibliographical references (p. 223-236) and index.
pt. I: The case for empathy. Getting outside -- The map is not the territory -- The way things used to be -- pt. II: Creating widespread empathy. The power of affinity -- Walking in someone else's shoes -- Empathy that lasts -- Open all the windows -- pt. III: Empathy that lasts. Reframe how you see the world -- We are them and they are us -- The golden rule -- The hidden payoff.
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