The customer rules : the 14 indispensible, irrefutable, and indisputable qualities of the greatest companies in the world / C. Britt Beemer, Robert L. Shook.

By: Beemer, C. Britt .

Contributor(s): Shook, Robert L, 1938-.

Material type: Text

TextPublisher: New York : McGraw-Hill Professional, c2009Bibliography: Includes bibliographical references (p. 303-322) and index.Description: xvii, 332 p. ; 24 cm.ISBN: 9780071603652 (hbk.); 0071603654 (hbk.).Subject(s): Customer relations

DDC classification: 658.812

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Item type	Current library	Collection	Call number	Status	Date due	Barcode
Two Weeks	Davenport Library Circulating Collection	Print-Circulating	658.812 B392 2009 (Browse shelf(Opens below))	Available		34284003372679

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