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The civility solution : what to do when people are rude / P.M. Forni.

By: Forni, P. M.
Material type: TextTextPublisher: New York : St. Martin's Press, 2008Edition: 1st ed.Bibliography: Includes bibliographical references (p. [161]-166).Description: xxi, 166 p. ; 19 cm.ISBN: 9780312368494; 0312368496.Subject(s): Courtesy | EtiquetteDDC classification: 395 Online resources: Contributor biographical information | Publisher description
Contents:
Wisdom and skills -- On rudeness -- Preventing rudeness : eight rules for a civil life -- Accepting real-life rudeness -- How to respond to rudeness -- Situations and solutions -- The near and not so dear : spouses, family, and friends -- The neighbors--noisy, nosy, and nice -- Workplace woes -- On the road, in the air, and aboard the train -- The world of service -- Digital communication.
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Holdings
Item type Current library Collection Call number Status Date due Barcode
Two Weeks Davenport Library Circulating Collection Print-Circulating 395 F769 2008 (Browse shelf(Opens below)) Available 34284003370087

Includes bibliographical references (p. [161]-166).

Wisdom and skills -- On rudeness -- Preventing rudeness : eight rules for a civil life -- Accepting real-life rudeness -- How to respond to rudeness -- Situations and solutions -- The near and not so dear : spouses, family, and friends -- The neighbors--noisy, nosy, and nice -- Workplace woes -- On the road, in the air, and aboard the train -- The world of service -- Digital communication.

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